Privacy Notice for California Residents

This notice supplements the Orka Labs Inc. Privacy Policy and applies only to California residents. It explains how we collect, use, disclose, and safeguard “personal information” as defined by the California Consumer Privacy Act, as amended by the California Privacy Rights Act (together, “CCPA”). Capitalized terms not defined here have the meanings given in the Privacy Policy or the CCPA.


1. Categories of Personal Information Collected

In the past twelve (12) months, we have collected the categories of personal information shown below:

#Category (Cal. Civ. Code § 1798.140)Examples (as collected by Orka)Collected
AIdentifiersName, email address, postal address (if you provide one), IP address, unique device identifiersYES
BCustomer‑records informationName and telephone number (no financial, medical, or insurance data collected)YES
CProtected‑class informationAge (date of birth) and gender (if you provide them)YES
DCommercial informationPurchase history or tendenciesNO
EBiometric informationFingerprints, faceprints, voiceprints, etc.NO
FInternet or similar network activityLog‑in timestamps, pages viewed, app interactions, crash reports, cookie dataYES
GGeolocation dataApproximate location derived from IP address or (if you enable GPS) precise locationYES
HSensory dataAudio or visual recordings (other than support call recordings you initiate)NO
IProfessional / employment infoJob history, performance evaluationsNO
JNon‑public education infoStudent recordsNO
KInferencesProfiles reflecting preferences or behaviorNO
LCommunication data (custom category)Support chats, emails, SMS, call recordingsYES

Sensitive Personal Information (§1798.121): We do not collect or process “sensitive personal information” (e.g., precise health, government ID, or financial account numbers) for the purpose of inferring characteristics about you.


2. Sources of Personal Information


3. Business or Commercial Purposes for Collection & Use

We use personal information to:

  1. Provide & operate the Services (authenticate users, maintain accounts, deliver features).
  2. Improve & develop the Services (analytics, debugging, research, beta features).
  3. Personalize content and measure the effectiveness of communications and offers.
  4. Communicate service notifications and (with your consent) product updates or marketing.
  5. Ensure security & prevent fraud (detect misuse, protect against malicious activity).
  6. Comply with law and respond to valid legal requests.
  7. Corporate transactions – support a merger, acquisition, or asset transfer, if any.

We do not use personal information for purposes materially different from those listed without providing additional notice.


4. Disclosure of Personal Information

4.1 Disclosures for a Business Purpose

During the last 12 months we disclosed the following categories of personal information to service providers (e.g., hosting, authentication, analytics, customer‑support vendors) under written contracts:

These providers are bound to use the data only to perform services on our behalf and to keep it confidential.

4.2 Sale or “Sharing” of Personal Information


5. Your CCPA Rights

California residents have the rights listed below. These rights are subject to verification and certain exceptions.

RightWhat it means
Know / AccessRequest disclosure of the categories and specific pieces of personal information we collected about you in the preceding 12 months, the sources, purposes, and categories of third‑party recipients.
Data PortabilityReceive your personal information in a readily usable format.
DeleteRequest deletion of personal information we collected from you, subject to legal exceptions.
CorrectRequest correction of inaccurate personal information we maintain.
Limit Use of Sensitive Personal InformationNot applicable – we do not collect sensitive personal information for inferring characteristics.
Non‑discriminationExercise your rights without receiving discriminatory treatment.

6. How to Exercise Your Rights

We will confirm receipt of your request within 10 days and respond within 45 days (or notify you if we need up to 90 days). Responses cover the 12‑month period preceding your verified request. Requests are generally free; a reasonable fee may apply to excessive, repetitive, or manifestly unfounded requests.


7. Other California Rights (“Shine the Light”)

California Civil Code § 1798.83 allows customers to request information about our disclosure of personal information to third parties for their direct‑marketing purposes. Orka does not disclose personal information to third parties for their own direct marketing. To inquire further, email privacy@hiorka.com.


8. Changes to This Notice

We may update this Privacy Notice from time to time. When we post changes, we will revise the “Last updated” date above and, if the changes are material, provide additional notice as required by law. Continued use of the Services after an update signifies acceptance of the revised notice.


9. Contact Us

Orka Labs Inc. 125 S Wacker Drive, Suite 300 Chicago, IL 60606 Email: privacy@hiorka.com


This notice is intended to satisfy Orka’s obligations under the California Consumer Privacy Act (CCPA) and should be read together with our main Privacy Policy.